ED Labels offers free and easy exchange and replacement within 14 days after delivery – no questions asked. You can choose one of the following return options:
1. Exchange your item for different size or color
Too big? Too small? Color just not right on you? We will exchange the item for you, if the item you request is available. The shipping charges will be borne by you. Exchanging for a different product is strictly not allowed.
Replacement for a wrong or defective item sent. Although rarely happens. In this scenario, we will fully replace the item with the correct item that you purchased. In the event the item is not available, we will provide you with another item of the same value of your choice, or give you a full refund.
2. Returning items with ED Labels is easy with the checklist provided below:
Within 14 days of receipt
Original condition and all tags intact
Not worn or wash
If your exchange item request is not available, we will proceed to refund you fully.
Shipping fees are non-refundable.
We are unable to proceed with any exchange or replacement if the request is made after 14 days of receipt
Exchange and Replacement Procedures
If you wish to exchange or replace an item, please contact our customer support team at: